OUR OFFICE ADDRESS

Corporate office:

Beacon Meditech International

Khemazi Hemnagar Near Ashoka Palace Opp. to Ganga TVS ,Sadha Dhala ,Chhapra, Bihar 841301

Contact no: +919634391146

Head office:

Beacon Meditech International

C-514, 5th floor, Devshrishti complex -1 Nilemore, Nalasopara West, Near Rajiv Gandhi Vidyalaya, Vasai ,Maharashtra 401203

Contact no: +919458000822

Submit an Inquiry

Please enable JavaScript in your browser to complete this form.

Frequently Asked Questions Warranty:

Q1: What does the warranty cover?

A1: The warranty covers manufacturing defects and malfunctions under normal use and service conditions. It includes doorstep service for installation and required service during the warranty period.

Q2: How long is the warranty period?

A2: The warranty period varies by product and is specified at the time of purchase. Please refer to your product documentation for details.

Q3: Are there any exclusions to the warranty?

A3: Yes, the warranty does not cover damage caused by improper use, accidents, unauthorized modifications, normal wear and tear, or consumable parts such as batteries unless specified otherwise.

Q4: How do I claim a warranty service?

A4: To claim a warranty service, contact our customer service at [your contact details] with your proof of purchase and a description of the problem. We will schedule a visit from our technician for inspection and service.

Frequently Asked Questions Returns:

Q1: What is your return policy?

A1: You can return products within 30 days of delivery if they are in their original condition, unused, and in the original packaging.

Q2: How do I initiate a return?

A2: Contact our customer service at [your contact details] to initiate a return. Provide your order number and reason for the return, and we will arrange for the product to be picked up from your location.

Q3: What happens after I return the product?

A3: Once we receive the returned product, it will be inspected. If it meets our return criteria, we will process your refund.

Q4: Are there any items that cannot be returned?

A4: Custom or personalized items and items purchased on clearance or during special sales are not eligible for return unless specified otherwise.

Frequently Asked Questions Refund:

Q1: How will I receive my refund?

A1: Refunds are issued to the original payment method used at the time of purchase.

Q2: How long does it take to receive a refund?

A2: Once a return is approved, please allow 5-7 business days for the refund to reflect in your account.

Q3: Can I get a refund for a custom or personalized item?

A3: Custom or personalized items are generally non-refundable unless there is a manufacturing defect.

Frequently Asked Questions General:

Q1: How can I contact customer service?

A1: You can contact our customer service via email at [email protected] or by phone at +919634391146.

Q2: Do you provide installation services for your products?

A2: Yes, we provide doorstep installation services for our products.

Q3: What should I do if I have a problem with a product after the warranty period?

A3: Please contact our customer service for assistance. We offer support and service options even after the warranty period.

Q4: Do you offer international shipping?

A4: We’re now serving customers worldwide! For international shipping inquiries, please reach out to our customer service team.